2013 Citizen Survey

If you reported an incident by telephone, how satisfied were you with the manner in which your call was handled?

How satisfied were you with the length of time it took ACSO personnel to arrive at your location?

If you were the victim of a crime, how satisfied were you with the professionalism of the personnel who processed the evidence?

If a Detective or Investigator followed up on your case, how satisfied were you with the results of the follow-up?

The Public Information Office (PIO) is responsible for the release of information about ACSO to the media and public. How satisfied are you with the information the PIB provides?

How satisfied were you with the ACSO representatives in regards to the following issues?

The ACSO has many deputies assigned to schools throughout Alachua County. How satisfied are you with the efforts of School Resource Deputies to prevent criminal activity in our schools?

If you have ever been served civil papers by a Deputy or Civil Technician, how satisfied were you with the professionalism of the personnel?

If you have ever contacted the Records Bureau either by phone or via our lobby, how satisfied were you with the courtesy, professionalism, and helpfulness of the Records personnel?

If you or immediate family members have ever had contact with the staff of the Department of the Jail, how satisfied were you with the courtesy, professionalism, and helpfulness of the Jail staff?

If you have ever visited either of the two Alachua County Courthouses, please indicate the reason for your visit:

During your visit were you able to pass through the security station efficiently?

Was the Court Security staff courteous and helpful?

How would you rate your personal safety in Alachua County?

Overall, how would you rate the service of the Alachua County Sheriff's Office?

When you came in contact with the Alachua County Sheriff's Office, were you a(n):

If you were a victim or witness, were you provided printed information regarding your rights as a victim or witness?

If you contacted the Sheriff's Office, which method did you use?

Who handled your issue? Check more than one if applicable.

The ACSO offers many programs to help protect you and our community. Please check all of the services you have heard of or used:

If the Sheriff's Office could spend more time on one activity, which do you believe it should be?

What recommendations do you have so that we may improve our level of service?